Code of Conduct

This Code of Conduct helps us build a community
that is happy, kind, and constructive.

When you join the community, you can follow the progress of the browser, join in forum discussions, start your own blog or use a @vivaldi.net email address.

Regardless of whether you are an old or a new user, we encourage you to join because we believe that this is a place where you can talk with like-minded people, discuss the browser, share customization ideas and clever tricks, report bugs, troubleshoot, and shape Vivaldi’s development by making feature requests and voting on new features.

The Vivaldi Community

The Vivaldi Community is used by thousands of Vivaldi users each day. Some of you come to get help. Some want to share knowledge. Only one thing is certain. Everyone is different.

  • Some know browsers inside out, some don’t.
  • Some are very technical, some aren’t.
  • Some are native English speakers, some are native speakers of other languages.
  • Some are used to participating in online communities, some aren’t.

It’s our aim that everyone feels welcome and can participate, regardless of their level of expertise or identity.

Do’s

If you’d like to get help, ask your questions clearly and stay positive.

Use Search before starting a new thread. Use a short and clear title for new threads. Tell us what platform you are on, browser version, extensions (if any), system specification (CPU, RAM), connection type and architecture (X32 or X64), and give us the steps to reproduce your issue.

If you’re here to help others, be patient, welcoming and respectful.

It’s important that everyone feels welcome by the community and has a positive experience. This, after all, is a community for us and our friends! Show understanding for the issues others are sharing. If you feel that you are unable to help, leave that to a Moderator or to another user who will be able to help.

Be kind and friendly when giving or receiving feedback.

Discussions are a healthy part of community life. When in doubt, ask more questions courteously, and explain your perspective. Most importantly, count to 10 before you write and move on if a conversation stops being friendly.

Don’ts

Don’t insult or use unfriendly language, including ALL CAPS.

Don’t use language likely to offend people based on race, gender, sexual orientation, religion, or political views.

Don’t use sarcasm and jokes that can be misinterpreted.

Don’t disrupt discussions with irrelevant, off-topic remarks, bully or intimidate others.

Users posting any of the following material will either be in some cases warned but most of the time banned right away: Spam, scams, harassment, pornography, copyright-infringing material, self-promotion, and/or any other language that is offensive or in violation of local or international laws. The forum administration reserves the right to determine what language is or is not acceptable.

Forum moderation

While the Vivaldi team aims to be present on the forum as much as possible, we rely on our dedicated group of volunteer Moderators for running the forum day-to-day.

Moderators are unpaid volunteers, not Vivaldi staff members, and we ask that you treat them with the utmost respect.

Moderators and Community Managers will take action on a case-by-case basis and at their discretion. If you have concerns about how a Moderator has dealt with a specific issue, contact a Vivaldi Community Manager via Chat.

Reporting and enforcement

We are determined to maintain a community that is happy, kind, and constructive. We expect every community member to contribute to this. If you come across behavior that doesn’t follow these Community rules, here’s what you can do:

If you see a thread or post that violates our community rules, please flag for the attention of the Moderators using the 3 vertical dots icon. They’ll follow it up as quickly as they can.

If you experience any problems on the forum, please contact a Community Manager or a forum Moderator by clicking the link in their username and sending them a Chat message.

If you don’t follow these Community rules, we will take the following action:

We will warn you
For most first-time misconduct, Moderators will delete the offending content and send you a warning message.

We will suspend your account
For repetitive misconduct and some first-time misconduct, we will suspend your Vivaldi account for a defined period of time or indefinitely depending on the violation which includes all Vivaldi services such as Forum, Blog, Webmail and Sync.

We will close your account

We put the interests of the community first. In some cases, we will have no choice but to close your entire Vivaldi account (Forum, Blog, Webmail and Sync services). In severe cases of misconduct, we will skip the first two steps, e.g. in case of spamming.

Your feedback is very welcome. We rely on you to keep this community happy, kind, and constructive.