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热门话题

  • Issues with registration and logging into the Vivaldi Community (Vivaldi.net)

    Haven’t received the account confirmation email?

    • Make sure a valid email address was entered in the registration form.
    • Check all mailbox folders, including the spam folder, for an email with the title “Vivaldi.net – Account Confirmation”.
    • Occasionally, email service providers queue emails, so the email might arrive in your Inbox with a delay.

     

    Forgot the password and now the account is locked?

    When you’ve tried to log in with the wrong password too many times, your account will get temporarily locked. In that case wait 5 minutes and then send yourself a password reset email.

     

    Read more on our Help Page
  • Error message: "The account is locked or doesn't exist." on the password reset page.

    When on sending a password reset email to your account’s recovery email you see the error message ‘The account is locked or doesn’t exist.’

    • Check that the username (not email) is typed correctly.
    • In case it’s a new account, make sure that you activated it by clicking on a link in the confirmation email we sent to your account’s recovery email right after registration.
    • Try password reset again later.

     

  • How can I change my Vivaldi.net account's recovery email address?

    Currently we have to change your account’s recovery email for you. In order to do that, please tell us the username, the current recovery email address and the email address you wish to have.

    If you have multiple Vivaldi accounts make sure the new recovery email isn’t already linked to another account. Also, the recovery email can’t be the same as the account’s Vivaldi email.

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我们使用 Helpscout 管理从论坛发送给我们的消息。我们屏蔽了其他所有消息,仅查阅您在论坛提交的内容。您一旦提交了您的消息,我们的支持团队就将查阅内容,并尽快地回复您(通常在2至3个工作日内)。

若需了解更多有关 Helpscout 如何处理您的数据的内容,请查阅他们的隐私策略

如果您不想进一步了解我们的和我们使用的第三方软件的隐私策略,请查阅我们的隐私资源页面:vivaldi.com/privacy

Norway

Vivaldi Technologies AS - Headquarters
Mølleparken 6
0459 Oslo

Iceland

Innovation House
Eiðistorg 13-15, 3rd floor
170 Seltjarnarnes

USA

Innovation House
18 Norman Ave
Gloucester MA 01930