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热门话题

  • Trouble receiving Vivaldi emails at aliyun.com, 163.com, 126.com, 139.com and sina.com email addresses?

    AT&T, aliyun.com, 163.com, 126.com, 139.com and sina.com are blocking all incoming emails from Vivaldi. In the contact form below, please use a different contact email, so we could help you solve the issue.

  • Issues with registration and login to your Vivaldi account?

  • How can I change my Vivaldi account's recovery email address?

    To change your account’s recovery email:

    1. Go to your account’s profile on Vivaldi.net.
    2. Enter the new email address;
    3. Click Update;
    4. Head to the new recovery email’s mailbox and look for a ‘Recovery Email Change Request‘ email from Vivaldi;
    5. Open the link in the email (the link is valid for 48 hours);
    6. Enter your account’s login password and click Verify email address.

    When you return to the profile, you’ll see the new email.

  • Error message: "The account is locked or doesn't exist." on the password reset page.

    When you see the error message ‘The account is locked or doesn’t exist.’ on the Password Reset page:

    • Check that the username (not email) is typed correctly.
    • In case it’s a new account, make sure you activated it before trying to log in and reset the password. Send yourself a new account activation email, if necessary.
    • Your account may have been blocked for breaking the Terms of Use.

     

     

  • Errors on Vivaldi.net with account related actions?

    If you’ve tried to register, update your profile or anything else related to your account on Vivaldi.net, but upon submitting or saving get an error message, the issue could be due to an Extension. We’ve confirmed that a dark mode extension, Dark Reader, causes these errors, but there may be others as well.

    Please disable extensions on vivaldi://extensions to see if you can finish your activity then. If the issue is still there after disabling all extensions, please send us a message in the contact form below.

    In case you can confirm the issue with Dark Reader, we’d appreciate if you could report this issue on their Github page.

     

我们如何处理您的数据?

我们使用位于冰岛的服务器上的 Jira 软件管理从这个表单发送给我们的信息。您一旦提交了您的信息,我们的支持团队就将查阅内容,并尽快地回复您(通常在2至3个工作日内)。

如果您想进一步了解我们以及我们使用的第三方软件的隐私策略,请查阅我们的隐私资源页面:vivaldi.com/privacy

挪威

Vivaldi Technologies AS - Headquarters
Mølleparken 6
0459 Oslo

冰岛

Innovation House
Eiðistorg 13-15, 3rd floor
170 Seltjarnarnes

美国

Innovation House
18 Norman Ave
Gloucester MA 01930

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