Issues with registration and login to your Vivaldi account?
How can I change my Vivaldi account's recovery email address?
Currently we have to change your account’s recovery email for you. In order to do that, please tell us:
- the username,
- the current recovery email address and
- the email address you wish to have.
If you have multiple Vivaldi accounts make sure the new recovery email isn’t already linked to another account. Also, the recovery email can’t be the same as the account’s Vivaldi email.
Error message: "The account is locked or doesn't exist." on the password reset page.
When you see the error message ‚The account is locked or doesn’t exist.’ on the Password Reset page:
- Check that the username (not email) is typed correctly.
- In case it’s a new account, make sure you activated it before trying to log in and reset the password. Send yourself a new account activation email, if necessary.
Errors on Vivaldi.net with account related actions?
If you’ve tried to register, update your profile or anything else related to your account on Vivaldi.net, but upon submitting or saving get an error message, the issue could be due to an Extension. We’ve confirmed that a dark mode extension, Dark Reader, causes these errors, but there may be others as well.
Please disable extensions on vivaldi://extensions to see if you can finish your activity then. If the issue is still there after disabling all extensions, please send us a message in the contact form below.
In case you can confirm the issue with Dark Reader, we’d appreciate if you could report this issue on their Github page.
Vivaldi Technologies AS - Headquarters
Eiðistorg 13-15, 3rd floor
18 Norman Ave
Gloucester MA 01930